If you have an emergency, dial 911 immediately.

Ionia County Central Dispatch 9-1-1

Located in the city of Ionia, Central Dispatch is a consolidated public safety answering point (PSAP), responsible for handling all 9-1-1 calls and all non-emergency Fire, Police, and EMS calls in Ionia County.

Smart 911

In an effort to serve the residents of our county for efficiency, we have recently launched the Smart911 program. Smart911 allows citizens to create a Safety Profile for their household that includes any information they want 9-1-1 response teams to have in the event of an emergency.
When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response team to the right location with the right information. Responders can be aware of many details they would not have known previously, and now fire crews can arrive at a house fire knowing how many people live in the home and the location of bedrooms, EMS can be advised of allergies or specific medical conditions and police can have the photo of a missing child in seconds rather than minutes or hours. Create Your Smart 911 Profile »

Smart 911


Ionia County Central Dispatch is committed to enhancing the protection of life and property of Ionia County by providing efficient, reliable, responsive and professional public safety communications.


To become the leader in public safety dispatching by providing state-of-the-art dispatching services.


Building a proud record in public safety communications through service, excellence, and courtesy.

Meet the Central Dispatch Staff »

Central Dispatch

545 Apple Tree Dr
Ionia, MI 48846

Phone Numbers:
DIAL 9-1-1

(616) 522-0911

Non-Emergency Line:
(616) 527-0400

Staff & Contacts

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